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Customer effort score is key to SME growth

CES is designed to measure the ease or difficulty that customers experience when interacting with a company or its support systems.

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​ CES is designed to measure the ease or difficulty that customers experience when interacting with a company or its support systems. CES is designed to measure the ease or difficulty that customers experience when interacting with a company or its support systems.  Moneycontrol Latest News Read More  

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